Legal
Refund Policy
Last updated: 22 July 2026
We want you to be genuinely happy with ICARUS. If something isn't right, here is how refunds work.
1. 14-day refund window
If ICARUS does not work as described on your system and our support team cannot resolve the problem, you can request a full refund within 14 days of purchase.
2. How to request a refund
- Email admin@icarengine.com with your order number (from your Lemon Squeezy receipt).
- Briefly describe the problem — this helps us fix issues for everyone.
- Give our support team a reasonable chance to resolve technical issues first; most problems are fixed quickly.
Approved refunds are issued by Lemon Squeezy to your original payment method. Refunded licences are deactivated.
3. What refunds don't cover
- Requests outside the 14-day window, except where required by law.
- Purchases made from unauthorised resellers.
- "Change of mind" after extensive product use, at our reasonable discretion.
4. Your statutory rights
This policy sits alongside — and never reduces — your statutory rights as a consumer in your country of residence.
Questions about this policy? Contact admin@icarengine.com.